GREENLAW MEDICAL PRACTICE

Important Patient Notice- Please Read Carefully
We will undergo a change in our clinical system from the middle of March. This change has been made by the Scottish Government and will be implemented all across Scotland. From the afternoon of Friday 20th March to Thursday 26th March we will only have read only access to the medical record system. The following will be in operation during the migration period.
 Repeat prescriptions- you must order them early and the cut-off date will be Wednesday 18th March to enable us to process them before our current system shuts down.
 Urgent/emergency appointments only during the migration timeframe.
 Unable to do non-emergency bloods.
 We wont be able to receive any electronic secondary care communication (e.g hospital/clinic letters)
 Will not be able to receive any results- bloods, scans, swabs, urines.
 Be unable to register new patients from Thursday 12th March to Monday 13th April.
 We cannot provide any copies of medical records or provide any reports for private companies.
 Online Patient Access for requesting prescriptions will not be available, and if you are registered for this service you will receive a message from One Advanced to re-register for the new system. You can request prescriptions from Thursday 26th March by calling the practice on 0141 889 8465.
 We will be unable to book future appointments while migrating.
This is an enormous undertaking, and we do not take changes to the services we provide lightly. The changes noted above are for a relatively, and necessary, short period of time. We would ask you to be patient and kind to our staff as we navigate and familiarise ourselves with this significant change of clinical records system.

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