If possible please try to telephone reception before 10am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
House visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
For other urgent and emergency situations it is often safer and more effective to examine you at the surgery because it is better equipped. Therefore when the on call doctor phones you to hear the details of your problem you may be asked to come down to the surgery either immediately or at a specified time. This will be at the discretion of the doctor